Refund Policy

At Happlit, we’re committed to delivering happiness — right to your doorstep. Whether it’s your skincare staples or haircare heroes, we make sure your order reaches you safely and quickly.

📦 Order Handling & Shipping

• All orders are processed and dispatched within 24–48 working hours.
• In rare cases (such as stock checks or system maintenance), shipping timelines may be slightly extended.
• Once your order is shipped, you’ll receive tracking details via email or SMS.
• If you don’t receive shipping information within 3 working days, contact us:

📱 WhatsApp: +91-73866 67422
📧 Email: info@happlit.com

🚚 Shipping Charges

• Free Shipping on all orders above our minimum cart value (shown at checkout).
• Final shipping charges (if any) will be shown during checkout.

💔 Returns & Replacements

We’re confident you’ll love your Happlit products, but if something’s not right, we’re here to help.

📦 Wrong Item Delivered

• Raise a request within 3 days of delivery via info@happlit.com or WhatsApp +91-73866 67422 with Order ID and product photos. We’ll review your request within 48 working hours.
• Our courier will pick up the incorrect item. If pickup isn’t possible, we’ll suggest an alternative.
• After pickup, we’ll ship the correct item (subject to stock) or issue a refund.

💥 Damaged Item Received

• Raise a request within 3 days of delivery with photos and Order ID.
• We’ll review and initiate pickup like the process above.
• After pickup, we’ll send a replacement (subject to availability) or provide a refund.

❗ We Can’t Accept Returns/Replacements If:

• The product is opened, used, or altered.
• Original packaging (labels, mono cartons) is missing.
• The request is raised after 3 days from delivery.

🔄 Order Cancellation

Orders can be cancelled before they are processed. Once processed or shipped, cancellations are not possible.

Happlit – Where Beauty Meets Joy. 💖